Metro rolls out new rider alert system

Metro launched a system Tuesday for riders to receive station-specific alerts and advisories. Hatchet File Photo

This post was written by Hatchet reporter Brianna Gurciullo.

Metro launched an e-mail and text message alert system Tuesday to keep bus and rail passengers updated on delays and route adjustments.

MetroAlerts will keep riders posted from 6 a.m. to 8 p.m. on construction, detours, travel tips and potential delays in Metrobus commutes. Rail customers can opt to receive alerts for up to four specific stations under the upgraded system.

Customers can provide two e-mail accounts and can sign up for information for up to four bus lines under the new service.

“MetroAlerts gives us a new platform for communicating with customers in more targeted ways,” Metro General Manager and CEO Richard Sarles said in a news release. “I encourage all customers to stay in the know by signing up for the service.”

Metro already offers a Next Bus web and call-in service that predicts Metrobus arrival times.

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