GWorld 2.0 makes fraud difficult to identify

Curtis Davis was checking his GWorld balance when the sophomore noticed something was wrong.

A $204.95 charge was on his account, one he did not make.

“I usually remember where I use my GWorld,” Davis said. “When I saw there was the $200 charge, I knew I didn’t spend that.”

He went to the GWorld Card Office, which determined the charge was made at the CVS Pharmacy on E Street, and that someone had handwritten his card number to use his account.

But Davis had been unable to check where the charge had been made before his visit to the GWorld office, due to a change in the new GWorld 2.0 system. The system does not allow users to see itemized descriptions of where they spend their GWorld funds, making it difficult for students who are victims of fraud to identify suspicious charges.

Before the University switched to GWorld 2.0 last spring, students could see where they spent their cash, now the charges read ” UGRYD Off Campus Advantage.”

Even if a student is charged $1 extra for a meal, they would have no way of knowing whether or not that charge was correct, as the new GWorld balance sheets do not list vendor names.

University spokeswoman Michelle Sherrard said the University is looking into bringing back the itemized reporting feature, but did not comment on whether the University viewed this change as potentially problematic, or whether the GWorld office had received any student complaints about it. She also declined to comment on why the change was made when the University rolled out the GWorld 2.0 project, which has been in the works for more than five years.

Davis is one of four students who have reported GWorld fraud this semester, and while the number is on par with previous years, according to Sherrard, some say his case highlights the need for the GWorld technology to show vendor names on students’ online accounts. Sherrard would not provide data on instances of GWorld fraud from years past.

“I guess it is inconvenient that I couldn’t see where it was but I’m glad the office was able to do it,” Davis said.

Sophomore Sally Ashkar said she would not have noticed that her card was fraudulently charged had it not been for Davis – she had a false charge of $104.95 on her account.

“I would have had no idea had I not talked to Curtis about that happening [to him],” Ashkar said. “My parents have been through credit card fraud but I didn’t think that would happen on my GWorld.”

Ashkar said she would prefer the current online system be fixed.

“It would be much more helpful for a student to be able to access that information,” she said.

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