Starting next fall, students seeking resume critiques or tips on their study abroad applications may be able to get help as late as 9 or 10 p.m.

As plans to renovate the Marvin Center’s fifth floor move forward, the University is mulling over new ways to provide student services, including expanded business hours and staff cross-trained in multiple departments.

Dean of Students Peter Konwerski said working on the fifth floor project gives the University an opportunity to reevaluate roles of various departments across campus and hone in on improvement spots.

“You have to look at the positions in the office and not just move the office,” Konwerski said, adding that greater accessibility is a driving factor in the plans.

The University has been developing plans to centralize academic and campus life entities in the Marvin Center since September. The departments – in addition to student organization workspace – will replace the Hippodrome, which will close its doors this December. Construction for the project is slated to start this spring and will be completed in time for the fall semester.

“The business processes might change, and the staffing might change, because the environment might change,” Konwerski said.

He said the transition to a one-stop service center models the consolidation of student academic and financial account services that occurred three years ago. Konwerski said one of the lessons learned from creating Colonial Central, open until 7 p.m. Monday through Thursday, is that students don’t just require services from 9 a.m. to 5 p.m.

Among the departments considered in the shuffle are the Office of Study Abroad, International Services Office, the Center for Undergraduate Fellowships and Research and the Center for Civic Engagement and Public Service.

Senior Vice President for Student and Academic Support Services Robert Chernak asked his staff to look at integrating staff responsibilities across departments, expanding employees’ core knowledge base of other departments’ functions, in addition to expanding hours.

“If you look at, not what they do today, but what they’re capable of doing,” Chernak said, “if they can learn enough to know about certain aspects of [other departments’ roles], they can handle certain types of basic informational needs.”